Cookie policy

This policy explains how Chamcotec ("we", "us") uses cookies and similar technologies on chamcotec.com and related pages (the "site"). It should be read alongside any privacy information we publish. We are based in the United Kingdom and aim to comply with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR where they apply.

What are cookies and similar technologies?

Cookies are small files placed on your device when you visit a website. We also use similar technologies, such as local storage in your browser, to remember preferences (for example, whether you have accepted this policy or what you have saved in your basket). Together we refer to these as "cookies" in this policy where the effect is similar for you.

How we use cookies

We use cookies and similar technologies to:

• operate the site securely and maintain sessions where you log in or use the checkout;
• remember your cookie choices and, where applicable, keep your basket available between visits;
• measure how the site is used so we can improve content and performance;
• support payment processing when you complete a purchase.

Types we use

Strictly necessary

These are required for the site to work as you would expect. They include cookies that keep you logged in when you use an account, maintain security, and load pages correctly. You cannot turn these off through our banner without affecting core functionality. Our shopping basket may use browser storage so items persist while you browse.

Analytics

Where we have enabled Google Analytics (using a measurement ID configured for this site), Google may set cookies to collect information such as how you move through the site, approximate location, device and browser type, and which pages you view. We use this to understand aggregate usage and to improve the site. Google acts as a processor under our instructions; their use of data is described in Google's privacy policy. You can opt out of Google Analytics in some browsers or via Google's tools; blocking these cookies may limit the insight we can gather but the site should still work.

Functional and third-party services

When you proceed to payment, our payment provider (for example Stripe) may set cookies or use similar mechanisms to prevent fraud, remember your session during checkout, and meet legal requirements. Those providers have their own privacy and cookie notices.

Cookie consent banner

When you first visit, we may show a banner asking you to acknowledge how we use cookies. If you choose "OK", we record your choice in your browser (including the date) so we do not keep asking on every visit. You can read this policy at any time via the link in the banner or in the site footer.

Managing cookies

You can control or delete cookies through your browser settings. Refusing or deleting non-essential cookies may mean some features (such as analytics) do not run, and in rare cases parts of the site may behave differently. For more guidance, see the Information Commissioner's Office (ICO) or your browser's help pages, for example Chrome, Firefox, Safari, or Microsoft Edge.

Changes

We may update this cookie policy from time to time. The "Last updated" date at the top will change when we do. We encourage you to review this page periodically.

Contact

Questions about this policy can be sent through our contact page.